Shipping & returns
The practical details.
Canadian shipping is included in the $89 CAD price of Sixty Days.
Orders have not opened
The incense is ready. We are preparing the first packaging batch and will publish a dispatch date before opening orders. Joining the launch list does not place an order, reserve stock, or take payment.
Across Canada
Sixty Days will ship with tracking to Canadian addresses. Shipping is included in the price. Once your parcel is posted, we will send its tracking details by email. The dispatch date and delivery estimate will be shown before you buy.
Ninety days to decide
If you are not satisfied, email hello@senincense.com within ninety days of purchase. We will issue a full refund to your original payment method. No questions. Keep everything. There is nothing to send back. Your payment provider may need additional time to post the refund.
Damage or loss
If your order arrives damaged or does not arrive, email us with your order number. We will arrange a replacement or a full refund. If a replacement is unavailable, we will refund you.
Reach us
Write to hello@senincense.com with any shipping or refund question.